Refund policy

In the event of a world wide Pandemic which causes an event booked not to go ahead HU&CO Party Hire has the right to refuse a refund and instead offer a full credit voucher to the value that the "hirer" has paid, this voucher is valid for 1 year and can be used to book any products or services from HU&CO Party Hire. 

Change of Mind

We advise all customer’s to give us as much notice as possible if they wish to cancel their exisiting order with us. If cancellation is made 2 weeks before the hirer booking date not related to circumstances beyond our’s or their’s  control eg “National Lockdown due to COVID” HU&CO Party Hire, is not responsible or liable to refund back any of the hirer’s money.

Out of good faith we will allow "hirer" to rehire the same item for a later date, however we are not responsible to reserve this item for the hirer for a later date is it is already booked or hired out for that desired date.

If it is a special & severe case of cancelling your booking, HU&CO Party Hire Limited will reimburse 50% of the cost via HU&CO Party Hire credit voucher/s. This can be used in the future for any of our services & is valid for 1 year at the time of being issued.